FAQ

Frequently Asked Questions (FAQ)
1. When will my order ship?
We typically process orders within 1–2 business days. Once shipped, you'll receive a confirmation email with tracking details.

2. How long does shipping take?
Standard U.S. shipping usually takes 5–10 business days. Delays may occur during holidays or high-demand periods.

3. Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $39.99 within the United States.

4. Can I return or exchange an item?
Absolutely. We offer a 30-day return and exchange policy. Items must be unused, in original packaging. Simply contact our support team to initiate the return.

5. How do I contact customer support?
You can reach us anytime at [your support email]. We respond within 24 hours, Monday–Friday.

6. What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and other secure checkout options.

7. Is my payment information secure?
Yes, our website is encrypted and PCI-compliant. All payments are processed through secure and trusted platforms.

8. How can I track my order?
Once your order ships, you’ll receive an email with tracking info. You can also track your order directly on our website using your order number.